Shipping & Returns

Nerissimo Coffee wants our customers to be completely satisfied with our products and we do our best to ensure the quality of our product. If for some reason you are dissatisfied with a product that you have purchased from us then please send us an email at info@nerissimocoffee.com.au and we will endeavour to address your concern at the earliest opportunity.


We currently offer a flat rate of $9.95 for shipping within Australia (conditions may apply). Shipping is available only within Australia.

If you wish to enquire about ordering outside of Australia please send us an email enquiry info@nerissimocoffee.com.au 

Handling and delivery times                                                                             

We aim to dispatch your order after payment is received and cleared within 2 business days (our office operates Monday to Friday) and expect your delivery to arrive within 7 business days, unless otherwise notified. We will provide confirmation on the shipping address that we have dispatched the order to as well as a dispatch date and tracking number.

Tracking your order                                                                                              

We use Australia Post and Sendle to ship our products. At the time of your order being processed and dispatched we will provide you with a tracking number.If you have any other issues please contact us at info@nerissimocoffee.com.au and we will be try our best to assist you.

Returns and refunds                                                                                           

Should there be any dissatisfaction with our product that you have purchased online please send us an email at info@nerissimocoffee.com.au and we will provide further advice on how to return the product to us for our inspection.

We will provide you with a refund or exchange where a product you have purchased from Nerissimo Coffee online is faulty or there is a serious quality issue with the product or where the wrong item(s) has been delivered.
Please review your selected items in your shopping cart before proceeding with your order as we do not accept returns or provide refunds where customer has changed their mind after making the online purchase.


Nerissimo Coffee
ABN Number  34606491927
Thank you for choosing Nerissimo Coffee.